Shared Service Centre (SSC) Organisations and Quantitative Evidence on a Reduction in Administration Costs: an Umbrella Review
Goth, J., Catalá-Pérez, D., & Hedderich, B. (2025). Shared service centre (SSC) organisations and quantitative evidence on a reduction in administration costs: An umbrella review. International Journal of Process Management and Benchmarking, 20(1), 96–129. https://doi.org/10.1504/IJPMB.2024.10069785
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